*Pay Before You Travel Terms and Conditions
* We at Royal Line are keen to provide you with the best services, so please read the following terms and conditions for a clear understanding before using the application. Use of the service constitutes acceptance of the following terms and conditions:
1. Pre-travel payment and fees:
- The customer is required to pay the ticket value two days before the travel date to confirm the reservation.
2. Cancellation or modification of reservation:
- All cancellation or modification requests are done exclusively through the Royal Line app.
- Direct communication with Kuwait Airways regarding modifications or cancellations is not permitted and will be considered a violation and will expose the customer to legal liability.
3. No refunds:
- Royal Line App service fees and cancellation fees set by Kuwait Airways are non-refundable under any circumstances.
4. Customer's Data Obligation:
- It is the customer's responsibility to enter the booking data accurately.
- Royal Line is not responsible for any error resulting from incorrect or incomplete data entry.
5. Use of the application:
- Use of the App for any illegal or unapproved purpose is prohibited.
- Royal Line reserves the right to cancel any booking in case of irregularities or illegal use of the service.
6. Updates and modifications:
- Royal Line has the right to amend the Terms or the Fee Policy at any time, provided that the amendments are immediately posted on the App.
- Amendments are effective as soon as they are posted and please check them periodically.
7. Legal Liability:
- Any legal disputes shall be governed by the laws of the State of Kuwait.
- Royal Line reserves the right to take appropriate legal action to protect its rights.
Translated with DeepL.com (free version)
Note:
To ensure a hassle-free experience, please make sure you agree to all the terms listed before finalizing your reservation. Thank you for choosing Royal Line